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Subscription Recurring Order
  • Understanding the Subscription Recurring Order widget
  • Getting started with Subscription Recurring Order
  • Dashboard
  • How To Manage Subscriptions
  • How to manage customer portal?
  • How to create a New selling Plan
  • Dunning Management
  • How to test plan ?
  • Managing Permissions to your Customers - Customer Portal
  • Why Subscription widget is not displayed on my front store?
  • How to test subscriptions are working correctly on front store?
  • Subscription Widget
  • How to setup the widget?
  • How to configure subscription detail?
  • How to add the quantity of the product in the existing subscription?
  • How to update the variants of product in the current outgoing subscription?
  • How to remove the product from the ongoing subscription?
  • How to update frequency in an ongoing subscription?
  • How your clients can add new products on recurring basis on the existing subscription contracts?
  • Skiping Deliveries
  • Canceling your subscription
  • OTP Email
  • Email Notifications
  • Language & Input
  • How to update the next billing date in ongoing subscription contract?
  • How to provide a minimum and maximum number of cycle in subscription contract?
  • How to set the specific date for the payment ?
  • FAQs
    • Frequently Asked Question.
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On this page
  • Step 1 - Access your Customer Portal
  • Step 2 - Cancel subscription

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Canceling your subscription

At some point, you may need to cancel your subscription, even temporarily. This guide provides instructions on how to cancel your subscription through your customer portal.

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Last updated 3 years ago

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Step 1 - Access your Customer Portal

You can access your Customer Portal by:

  • Clicking the Manage your Subscription button in your Subscription Activation email.

Step 2 - Cancel subscription

Once you are in the Customer Portal, If you no longer want to continue your subscription, click on the Cancel button found next to the subscription.