> For the complete documentation index, see [llms.txt](https://webrexstudio.gitbook.io/subscription-recurring-order/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://webrexstudio.gitbook.io/subscription-recurring-order/how-to-manage-customer-portal.md).

# How to manage customer portal?

The customer's subscription contract can be managed from both ends. From the Merchant as well as from the client's end.

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2FSkHBS2nrvlbKvx5iKi0Z%2Fimage.png?alt=media\&token=e6ade0e0-db9d-4590-9066-46651c2ad491)

### This UI is same for the customer as well as Merchant, That can be modified in Widget Style 

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2FZDiexS7prpupsAZC9i7P%2Fimage.png?alt=media\&token=bbcfb0d7-ee5e-4786-9f8d-0aec293a07d2)

**Merchant's End.** 

1 .  Merchant needs to navigate to the Subscription section In the Subscription menu where they can see the list of subscribers, including Active, Paused & cancelled Subscriptions.  

2 . Once the merchant click on any customer ID, the Merchant can see the complete subscription detail like when the subscription was created, what is the next billing date,  check the upcoming orders, Completed orders, Change the status and payment methods can be done via client-side  & behalf, can also skip the order.  

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2FhbuxU82WGQFuABpvJwRY%2Fimage.png?alt=media\&token=cdd0d2cb-bb38-47c4-9804-8ac279ac9c28)

**2. Customer's End** 

To manage customers' subscription contracts customers must have access to - \
            [https://store](https://store/) url/apps/manage-subscription

1.  Customers need to enter the email and click on get OTP. once the OPT is received customer needs to enter the OPT and submit.. 

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2Fl6l4ALgv7XGyAPkoafdD%2Fotp.png?alt=media\&token=abc37ed9-0b19-4ba4-ade2-77f64e07dd71)

This will take the customer to manage the subscription page. Where customer can manage , Edit the Subscription The modifications can be possible when Merchant allows there users to change the Subscription! \
please refer to this article - [https://app.gitbook.com/s/-Mi5R73RiRsv5W4-12YM/\~/changes/AtEHzd62q4p71QCDC0KS/managing-your-customers](/subscription-recurring-order/managing-your-customers.md)<br>

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2FujKeSkRYOkIMcNOvlzqM%2Fimage.png?alt=media\&token=8aef397d-ae77-414c-817e-c02c57f3fd3f)

In the subscription customer will find the subscription details , product description, Title, variant, Quantity&#x20;

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2Fd7G71o25LLdr3F290X0h%2Fimage.png?alt=media\&token=794ff175-df38-483b-91a5-456fcbd83c7e)

Can check Upcoming orders and Skip/Pause orders and also see the completed orders:

![](https://631349233-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mi5R73RiRsv5W4-12YM%2Fuploads%2FFDkX3iSryKTPCVtqapH6%2Fimage.png?alt=media\&token=3d98ceef-03ea-44d3-a560-649ec1c6debe)

If you have any queries please reach out at <support@webrexstudio.com>.