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Subscription Recurring Order
  • Understanding the Subscription Recurring Order widget
  • Getting started with Subscription Recurring Order
  • Dashboard
  • How To Manage Subscriptions
  • How to manage customer portal?
  • How to create a New selling Plan
  • Dunning Management
  • How to test plan ?
  • Managing Permissions to your Customers - Customer Portal
  • Why Subscription widget is not displayed on my front store?
  • How to test subscriptions are working correctly on front store?
  • Subscription Widget
  • How to setup the widget?
  • How to configure subscription detail?
  • How to add the quantity of the product in the existing subscription?
  • How to update the variants of product in the current outgoing subscription?
  • How to remove the product from the ongoing subscription?
  • How to update frequency in an ongoing subscription?
  • How your clients can add new products on recurring basis on the existing subscription contracts?
  • Skiping Deliveries
  • Canceling your subscription
  • OTP Email
  • Email Notifications
  • Language & Input
  • How to update the next billing date in ongoing subscription contract?
  • How to provide a minimum and maximum number of cycle in subscription contract?
  • How to set the specific date for the payment ?
  • FAQs
    • Frequently Asked Question.
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Why Subscription widget is not displayed on my front store?

This guide offers explanations for the reasons why the subscription widget does not show up in your storefront. includes a tip for a solution

PreviousManaging Permissions to your Customers - Customer PortalNextHow to test subscriptions are working correctly on front store?

Last updated 2 years ago

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The following factors are the cause(s) why the Subscription widget did not display up:-

  1. When the application is disabled in the Shopify admin panel

  2. Selecting the wrong theme

  3. Incompatibility due to Complex Theme Structure.

1.) When the application is disabled in the Shopify admin Panel - Please enable the app once again. To do so, you need to log in to our app dashboard. At the top right corner, you have the “Enable/Disable app” button hit the button that will redirect you to your Shopify admin. Where you need to mark toggle on for subscription and recurring order app and hit save button.

Clicking the button will take you to your Shopify admin page, where you must check the box to confirm that the Toggle is enabled for the subscription and recurring app, Continue clicking the Save button.

2.) Wrong selection of Theme - Sometimes choosing the incorrect theme will cause these issues. To solve this problem, please use the appropriate theme when configuring the subscription, Recurring application. You can also change the theme. After the onboarding procedure, - You can choose a theme by first going to the Settings Panel and then selecting the Installation menu. You can choose the theme for your store; if it isn't listed, choose "Others."

If this does not work for you. Contact our Quick Chat Support or send an email to Support@webrexstudio.com, and we'll take care of this for you.

3.) Complex Theme structure - Sometimes widget does not appear on the storefront because of the complex structure of the theme, this is the only scenario in which the problem may exist - We have already resolved this type of issue Before - Please contact our quick chat support or send an email to Support@webrexstudio.com to overcome this problem, and we will take care of the situation you may have.

Please contact us at support@webrexstudio.com or ping us through the live chat widget on our app if you have any queries regarding setting up a subscription plan or if you require any other assistance. We are here for you around-the-clock, 365 days a year, and our professionals will be happy to assist.